Shipping policy

Shipping Policy

We ship to Canada, the USA, and internationally, subject to local import laws and regulations. For international orders, please note:

• Customs Fees and Taxes: By placing an order with a delivery address outside Canada, you acknowledge that you are responsible for any duties, tariffs, or taxes (state, federal, or local) charged upon delivery. MADEXPRO is not responsible for notifying you of or covering these fees.
• Non-Refundable for Fee Refusal: Refusal to pay duties, brokerage fees, taxes, or tariffs at delivery does not qualify as grounds for a refund.
• Order Verification: We may contact you for additional information if there are potential issues that could prevent delivery.

Shipping Times

In-stock items typically ship within 2 business days during regular business hours (Monday to Friday, 9 AM–5 PM PST, excluding holidays).